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Communication is key to your business' success. Get information that can help you decide which forms of communication – traditional phone lines, wireless, Internet connections, etc. – will most effectively help your business thrive.
- Customer Service
The quality of service your customers receive will create a lasting impression of your company and will often determine whether your customers return. Learn how to provide excellent customer service to keep them coming back.
- Direct Selling
With your market strategy created, learn how to get the message to your prospects. This section will describe numerous methods to communicate with your customer from simple postcards to email campaigns.
- Getting Out of Business
Whether your business is booming or going bust, there are many reasons why you might want to get out of your business. Use the information in this section to help you form a strategy that works for your situation.
With rising insurance costs, providing employee health insurance poses a challenge for small businesses. Use the information in this section to understand your options.
- Human Resources
One of your greatest assets may be the people who make up your company. Learn how to recruit good people, supervise, motivate, and train them, and stay in compliance with employment laws.
- International Trade
In our global economy, doing business with foreign companies is more common than ever. Get tips on how to make your international relationships successful.
- Legal Resources
Get advice about how and when to use an attorney, determining the best structure for your company, and information on contracts, patents, copyrights, and trademarks.
- Marketing, Advertising, and PR
Skillful marketing, advertising and PR plans have made small businesses into successful companies.
- My Office
Information and tips on selecting your office space; buying furniture and equipment; finding the right supplies, services and insurance needs; and setting it all up to help you be as efficient and productive as possible.
- Networking to Expand Your Business
Information and tips on different methods of networking business owners can use to promote their business to colleagues and potential clients.
- Government Resources
Tips on using government resources such as the Small Business Administration and the IRS to help you start and grow your business and to help make sure you’re following all the rules and regulations.
- Selling Online
Learn how to use the Internet to market and sell to your customers locally, nationally, and internationally.
- Starting & Planning Your Business
Learn what it takes to become a successful business owner, and get advice on planning and making it happen.
- Travel Resources
Get tips, information, and resources to help you be productive, comfortable, and safe while you’re traveling for your business.
- Veterans – Employees & Owners of Small Businesses
When duty calls, how will your business survive?